Return Policy

If you are not satisfied with the goods received, please contact us within 15 days after receipt. We will provide you with the best assistance! Please don't worry!

Fast Refunds: Partial or full refund depending on the situation. Shipping: Worldwide Express Shipping Available. Handling Time: Priority is given to delivery after payment. Every order is strictly disinfected 💧.

We accept a number of secure and convenient payment methods:

1. PayPal Payment

When you place an order with PayPal, you will be redirected to the PayPal payment page.

Log in to your PayPal account, where you can confirm your payment by logging in with your PayPal username and password.

2. Credit or Debit Card

We accept Visa, MasterCard, American Express, Diners, Discover, JCB, etc.

When you place an order with a Credit/Debit Card, you will be redirected to the Credit/Debit Card payment page.

Choose Credit or Debit Card payment, click 'Pay' and your payment will be processed.

3. About "Coupon Code"

You can apply coupons to your order at checkout. Once you’ve entered your coupon code, click “apply” and the discount will automatically adjust your order total. Please note that if you do not click “apply” before continuing checkout, your order total will not reflect the coupon discount.

NOTES:

Please make sure that you enter the coupon code exactly as you received it, with no space before, within, or after it. To avoid errors, we recommend you copy and paste the promotional code you received. Coupons cannot be combined. You can only use one coupon code per order. Coupons are subject to offer terms. Some items on our website are not eligible for coupon discounts.

If you have any questions or need assistance, please contact customer service at: support@flamesisters.com.